Refund Policy

Last Updated: 2024

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Thank you for shopping at Jungle Cars. If you are not entirely satisfied with your purchase, we're here to help.

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1. Eligibility for Refund

a. To be eligible for a refund, your item must be unused, in the same condition as received, and in its original packaging.

b. Certain products, such as personalized items or goods explicitly marked as non-returnable, may not be eligible for a refund.

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2. Requesting a Refund

a. To initiate a refund, please contact our Customer Service team at [Your Contact Information] within [X] days of receiving your order.

b. Provide your order number, a detailed explanation of the reason for the return, and any supporting documentation, such as photos, if applicable.

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3. Refund Process

a. Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.

b. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [X] business days.

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4. Return Shipping

a. Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item sent, product defect).

b. We recommend using a trackable shipping service to ensure that we receive your returned item.

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5. Late or Missing Refunds

a. If you haven't received a refund within the specified timeframe, please check your bank account first.

b. If the refund is still not reflected, contact your credit card company or bank, as there may be processing time before a refund is officially posted.

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6. Changes to Refund Policy

a. Jungle Cars reserves the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on the website.

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7. Contact Information

If you have any questions or concerns about our Refund Policy, please contact us at junglecars@outlook.com